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Faq

Q. What is your online fashion store about?

A: Our online fashion store offers a variety of Fashion Clothing for women.


Q. How can I browse your online fashion store?

A: Customers can browse our online fashion store by navigating to our website and selecting the "Shop" option.


Q. Can I filter my search results on your online fashion store?

A: Yes, customers can filter their search results by category, size, color, and price.


Q. How do I place an order on your online fashion store?

A: Customers can place an order on our online fashion store by adding items to their shopping cart, providing shipping and payment information, and submitting their order.


Q. Is it safe to shop on your online fashion store?

A: Yes, we use industry-standard encryption and security measures to protect our customers' personal and financial information.


Q. How do I create an account on your online fashion store?

A: Customers can create an account on our online fashion store by clicking on the "Don't have an account? Register here" or can directly login using Google or Facebook.


Q. Do I need an account to make a purchase on your online fashion store?

A: No, customers can make a purchase as a guest without creating an account.


Q. How can I track my order on your online fashion store?

A: Customers will receive a tracking link via email and sms once their order has shipped. This tracking link can be used to track the progress of the delivery online.


Q. How long does shipping take for online fashion purchases?

A: Shipping times vary depending on the shipping method selected at checkout and the customer's location. Generally, orders are processed within 1-2 business days and standard shipping takes 3-5 business days.


Q. Do you offer free shipping for online fashion purchases?

A: Yes, we offer free standard shipping for orders all over India


Q. What payment methods do you accept for online fashion purchases?

A: We accept a variety of payment methods including credit cards, debit cards, Net banking and UPIs.


Q. What happens if an item I ordered is out of stock?

A: In the rare event that an item is out of stock, customers will be notified and given the option to receive a refund or to choose a similar item of equal value.


Q. Can I cancel my order after it has been placed?

A: Orders can be cancelled as long as they have not yet been shipped. Customers should contact customer service as soon as possible to request a cancellation.


Q. Do you offer international shipping for online fashion purchases?

A: No, we don't offer international shipping from this website. Customers can contact customer service for international shipping request. Shipping Charges will be applicable.


Q. What size chart do you use for your clothing items?

A: Customers can contact customer service for any size related queries


Q. How can I contact customer service for assistance?

A: Please contact us in WhatsApp +91 7602851437

Please contact us over phone call +91 7602851437

Write us email at bongsphere@gmail.com


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